CLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is preferred at time of hire. Candidates must be able to obtain a Secret clearance within a reasonable amount of time from date of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Qualifications:
Our client has an immediate opening for a Mobile User Objective System (MUOS) Intermediate-Level (I-Level) Scottsdale-Based Site Systems Engineer.
This position starts with getting training on MUOS and how to support the operational system during the first 12 to 24 months on the job. During that time, you will be working at the facility in Scottsdale AZ. If the candidate is hired as a fulltime GDMS employee the expectation would be a transition to on-site support in Wahiawa, HI for a minimum of 18 months.
REPRESENTATIVE DUTIES AND TASKS:
I-Level Maintainer responsibilities include:
- Resolve site trouble tickets that that O-Level operators or maintainers are unable to resolve
- Provide on-the-job training to O-Level operators and maintainers, as needed, to make them more capable and independent
- Perform proactive system checks to both identify issues before they become problems, and to discover existing problems that do not have automated detection mechanisms
- Work directly with development engineers (i.e. D-Level) to collect data logs, equipment configuration, etc., in support of resolving issues that have been escalated to D-Level subject matter experts for resolution
- Identify key MUOS deficiencies and help influence the prioritization of development tasks required to address important site issues
- Provide daily written site status reports
- Support 24/7 site operations, including “on call” support as required
MUOS specific knowledge/experience (Preferred but not required):
- MUOS system architecture and subsystem connections
- MUOS ground infrastructure and networking equipment
- MUOS RF subsystems theory of operation
- MUOS WCDMA call processing concepts. Knowledge of the MUOS Ericsson Radio Access Network (RAN) solution is a plus (e.g. RBS, RNC, OSS-RC, moshell)
- MUOS network management solutions (i.e. FCAPS: (F)ault management, (C)onfiguration management, (A)ccounting management, (P)erformance management, (S)ecurity management)
- MUOS backup/archive, planning/provisioning, key management system, and Over the Air Provisioning (OTAP) operations
- MUOS Situational Awareness (SA) solutions (e.g. Netcool, NetMAC, Splunk, SIEM, etc.)
- Operation and use of MUOS Functional Terminals (MFTs), i.e. Radios. Knowledge of the MUOS Waveform is a plus
- Use of ITSM and Remedy incident trouble ticket systems
KNOWLEDGE SKILLS AND ABILITIES:
- An active DoD Secret (or higher) security clearance is required
- An existing IAT Level II certification or qualifying degree is required
- The ability to clearly communicate findings and recommendations to local operators, managers, and remote site technicians via verbal and written communication
- The skills to both multitask and prioritize simultaneously occurring high priority issues in an operational site environment
- Basic knowledge of both the Windows (e.g. Windows XP, Windows 10, Windows Server 2003, Windows Server 2012) and UNIX (Red Hat Enterprise Linux and Solaris) operating systems
- Experience with the configuration and monitoring of IP network equipment including routers, switches, firewalls, load balancers, and HAIPEs
- Exposure to computer virtualization solutions
- Experience with various network protocols (e.g. BGP, RDP, SCP/SFTP/SSH, SNMP, TCP, etc.)
- Knowledge of Public Key Infrastructure (PKI) certificate authentication
- Experience with the use of various Graphical User Interface (GUI) and command line utilities to troubleshoot both network and software issues
- Familiarity with Earth Terminal (ET) operation and maintenance (e.g. antenna control unit tracking, control, and troubleshooting; alignment of RF subsystems to meet gain, power, and frequency response requirements; troubleshooting of analog and digital signal processing equipment)
- Prior use and operation of RF test equipment including spectrum analyzers, signal generators, arbitrary waveform generators, and power meters
